Terms and Conditions
Last updated: 30 June 2026
These terms and conditions of sale (the “Terms”) govern the relationship between VETCYT and any individual or legal entity (the “Client”) wishing to purchase a course or service offered on the vetcyt.com website.
1. Identification of the provider
VETCYT — SARL, 559 route de la Croix du Ban, 69290 Pollionnay, France. SIREN: 817 889 587 — SIRET: 817 889 587 00025 — VAT: FR35 817 889 587. Training organisation registered under number 84 69 17848 69 with the prefect of the Auvergne-Rhône-Alpes region (this registration does not constitute State approval), Qualiopi-certified for training actions. Contact: gregory.cazaux@vetcyt.com — +33 4 28 29 29 13.
2. Purpose
These Terms define the conditions for registration, payment, delivery and cancellation of the veterinary cytology, haematology and biochemistry courses and services offered by VETCYT, both in person and online (LearnyBox platform).
3. Registration
Registration is carried out online or by any means agreed with VETCYT. It is firm and final upon receipt of VETCYT’s confirmation and, where applicable, of the signed training agreement or contract. The Client warrants that the information provided at registration is accurate.
4. Prices
Course prices are shown on the site and/or on the quote or agreement. They are stated exclusive of tax (excl. tax) and, where applicable, inclusive of all taxes (incl. tax). VETCYT reserves the right to change its prices at any time; the applicable price is the one in force on the day of registration.
5. Payment terms
Payment is made according to the terms specified at registration or in the training agreement.
Funding. Where a course is the subject of a funding request (OPCO-EP, FIFPL, etc.), it is the Client’s responsibility to complete the necessary steps within the required deadlines. VETCYT does not offer direct (third-party) payment arrangements: the Client pays VETCYT for the course, then the funding body reimburses the Client directly according to the approved amount. In the event of a funding refusal, the Client remains liable for the full course amount.
6. Right of withdrawal
In accordance with Articles L.221-18 et seq. of the French Consumer Code, a consumer Client (an individual acting for non-professional purposes) has a period of 14 days from the conclusion of the contract to exercise their right of withdrawal, without having to give reasons.
Where the Client expressly requests access to the online course before the end of this period, they acknowledge that they waive their right of withdrawal as soon as performance of the service has begun.
This right of withdrawal does not apply to contracts concluded for professional purposes under the conditions provided for by law.
7. Access to the course
For online courses, access to the learning platform is opened to the Client after confirmation of registration and, where applicable, of payment or funding. Login credentials are personal and confidential; the Client shall not share them.
8. Cancellation and postponement
By the Client. Any cancellation or postponement request must be sent to VETCYT in writing. The conditions (any fees, possibility of postponement) are specified in the training agreement, in compliance with the legal provisions applicable to vocational training.
By VETCYT. VETCYT reserves the right to cancel or postpone a session, in particular in the event of force majeure or insufficient numbers. In such cases, the Client is informed as soon as possible and is offered a postponement or a refund of the sums paid for the cancelled session.
9. Intellectual property
All training content (videos, materials, digitised slides, diagrams, quizzes) remains the exclusive property of VETCYT. The Client is granted a personal, non-transferable right of access for their own training needs only. Any reproduction, distribution or resale, in whole or in part, is prohibited.
10. Accessibility — people with disabilities
VETCYT undertakes to consider any request for adaptation for people with disabilities. Please contact us in advance at gregory.cazaux@vetcyt.com so that we can assess together the appropriate arrangements.
11. Liability
VETCYT courses relate to the development of professional skills. VETCYT is bound by an obligation of means and not of result. Content is provided for training purposes and shall not replace the professional responsibility of the practitioner in the course of their activity.
12. Data protection
The processing of the Client’s personal data is described in the Privacy policy.
13. Complaints and mediation
Any complaint may be sent to gregory.cazaux@vetcyt.com. In accordance with the French Consumer Code, a consumer Client may refer the matter to a consumer mediator for the amicable resolution of a dispute. [Mediator details to be completed where applicable.]
14. Governing law and disputes
These Terms are governed by French law. Failing an amicable settlement, any dispute shall be brought before the competent French courts.
